Privacy Policy

Last updated: September 2026

This text will be reviewed by a professional responsible for privacy and data protection before final publication.

1. Introduction

This Privacy Policy describes how Arpex BR Logística Integrada Ltda. ("Arpex", "we") processes personal data collected through its digital channels, in accordance with Brazil's General Data Protection Law (Law No. 13,709/2018 — LGPD).

2. Data collected

We collect only the data necessary to respond to your requests, such as name, company, email, phone number, and information about the cargo and transport operation voluntarily provided in the quote request form or through direct contact.

3. Purpose of processing

The data provided is used exclusively to respond to commercial requests, prepare quotes, clarify questions and maintain contact related to the requested operations.

4. Data sharing

We do not share personal data with third parties without an adequate legal basis. Data may be shared with specialized partners strictly when necessary for carrying out the operation requested by the data subject.

5. Information security

Arpex adopts technical and administrative measures designed to protect the data processed in its digital channels against unauthorized access, loss, alteration, improper disclosure or destruction. Security measures are reviewed as risks, technologies used and applicable legal requirements evolve.

6. Data subject rights

Under the LGPD, data subjects may request confirmation of processing, access, correction, anonymization or deletion of personal data, among other rights provided by law, by contacting comercial@arpexbr.com.

7. Data retention

Data is kept only for as long as necessary to fulfill the purposes for which it was collected, subject to any applicable legal or regulatory obligations.

8. Cookies

This site may use cookies strictly necessary for its operation. Any additional cookies will be disclosed and subject to user consent, as applicable.

9. Changes to this policy

This Privacy Policy may be updated periodically. The date of the last update is indicated at the beginning of this document.

10. Contact

Questions about this Privacy Policy or about the processing of personal data may be sent to comercial@arpexbr.com.